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Publications in Math-Net.Ru |
Citations |
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2021 |
| 1. |
Bin Sun, S. A. Dudin, O. S. Dudina, A. N. Dudin, “A customer service model in an adaptive-modulation mobile communication cell with allowance for random environment”, Avtomat. i Telemekh., 2021, no. 5, 86–105   ; Autom. Remote Control, 82:5 (2021), 812–826   |
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2013 |
| 2. |
S. A. Dudin, O. S. Dudina, “Help desk center operating model as a two-phase queueing system”, Probl. Peredachi Inf., 49:1 (2013), 66–82 ; Problems Inform. Transmission, 49:1 (2013), 58–72 |
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2011 |
| 3. |
S. A. Dudin, O. S. Dudina, “Call center operation model as a $MAP/PH/N/R-N$ system with impatient customers”, Probl. Peredachi Inf., 47:4 (2011), 68–83  ; Problems Inform. Transmission, 47:4 (2011), 364–377 |
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2010 |
| 4. |
S. A. Dudin, “The servicing system $MAP(PH)+MAP/PH/N/R$ as a model of optimizing an $HTTP$ server with blockings”, Avtomat. i Telemekh., 2010, no. 1, 34–45  ; Autom. Remote Control, 71:1 (2010), 28–38 |
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2009 |
| 5. |
S. A. Dudin, “The $MAP+MAP/PH/1/N$ queuing system with single and batch arrivals of customers”, Avtomat. i Telemekh., 2009, no. 5, 140–154 ; Autom. Remote Control, 70:5 (2009), 872–884 |
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| 6. |
S. A. Dudin, “The $MAP/M/N$ retrial queueing system with time-phased batch arrivals”, Probl. Peredachi Inf., 45:3 (2009), 85–97 ; Problems Inform. Transmission, 45:3 (2009), 270–281 |
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