Applying the methods of system analysis to teaching assistants’ evaluation

This article presents the results of applying various methods of system analysis (CATWOE, Rich Picture, AHP, Fuzzy AHP) to evaluation of teaching assistants. The soft and hard methods were applied. Methods of system analysis are considered as an example at the Higher School of Economics (HSE) in program “Teaching assistant”. The article shows the process of interaction of teaching assistants with students and faculty in the form of Rich Picture. Selection and analysis of criteria for the evaluation of training assistants are carried out. Three groups of criteria were defined: professional skills, communicating skills, personal qualities. Each group has some subcriteria, which were defined in brainstorm. Its own method was determined, which immediately allow drop some assistants. In addition, the application of the methods AHP and Fuzzy AHP type-2 to evaluate teaching assistants is considered. The strengths and weaknesses of each method are revealed. It is also shown that, despite the power of the methods of system analysis, it is necessary to use common sense and logic. Do not rely only on the numbers obtained by the methods of system analysis. In the process of work, the best teaching assistant is selected, and the group of the best teaching assistants is defined.