Parameter estimation for product-form distributions of queueing networks

Basic parameters of a queueing network are its routing matrix, arrival flow rate, and service rates at network nodes. To estimate these parameters, one has to solve a system of balance equations. In turn, a product-form limiting distribution of the number of customers at the network nodes is defined through loading factors. Therefore, in the paper we propose to estimate loading factors through estimates of the limiting distribution based on observations of the number of customers at the nodes. This makes it possible to avoid solving a system of balance equations. This algorithm is realized for Jackson networks: classical, in a random environment, with blocked transitions.