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This article is cited in 1 scientific paper (total in 1 paper)
MANAGEMENT AND DECISION MAKING
Development of management decision support services using data from organizational management systems
A. S. Bakanova, D. V. Volchkovb, N. B. Bakanovab a The Institute of Psychology of Russian Academy of Sciences, Moscow, Russia
b The Keldysh Institute of Applied Mathematics of Russian Academy of Sciences,
Moscow, Russia
Abstract:
The article is devoted to the development of methods of information support of management processes for organizational management systems. As an information source for the development of support services, the use of databases of application systems operating in a management organization is considered. The study is conducted on the example of the information flow of “citizens' appeals”.
Keywords:
organizational management systems, support for managerial decision-making, information flow of “citizens' appeals”, analysis of workflow data.
Citation:
A. S. Bakanov, D. V. Volchkov, N. B. Bakanova, “Development of management decision support services using data from organizational management systems”, Informatsionnye Tekhnologii i Vychslitel'nye Sistemy, 2020, no. 3, 101–107
Linking options:
https://www.mathnet.ru/eng/itvs423 https://www.mathnet.ru/eng/itvs/y2020/i3/p101
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Abstract page: | 56 | Full-text PDF : | 32 |
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